Customer service is vital in the facilities maintenance and field service business sectors, with customers demanding a faster and more cost-effective service, technology becomes an essential component to your business productivity.
We provide mobile applications to suit any field service operation with access to real‐time data and always‐on communications through our suite of Capture applications.
With specialised technology our systems will integrate seamlessly with in-house IT packages, telematics, and scheduling systems, providing your business with improved productivity, profitability and increased customer satisfaction.
We provide the mobile applications that will allow you to proactively monitor engineer performance and productivity and ensure compliance mandates are being met.
We create, design and build mobile applications specifically for Field Service businesses including; ‐
- Job and task allocation
- Stock and parts management
- Electronic signature capture
- Secure mobile payment
- Health & safety compliance
- Vehicle telematics and engine diagnostics
We have years of experience and a wealth of knowledge that can help you grow your business with the use of technology. Contact us now to discover how Talecom can mobilise your operation.